Global chemicals conglomerate digitizes, optimizes and scales their global supply chain with Pando Fulfillment Cloud
Industry:
Chemicals
Solutions used:
Collaborative Execution
Packing Execution
Fulfillment Monitor
Challenge:
Having relied on manual processes before Pando, this global chemicals conglomerate had been seeing inefficiencies in their picking and packing processes. These inefficiencies ultimately led to higher freight costs and complexities with physical documentation - which were further compounded by the fact that the company dealt in the shipping of both hazardous and non-hazardous materials.
Results:
~10k+ documents are auto-generated out of Pando for shipments
$3mn in freight charges are spent per quarter through Pando
43k+ shipments roughly are sent out of Pando with 48k+ cartons packed each month
About the company
This leading multinational chemicals organization manufactures and distributes analytical instruments, test kits and reagents used to test the quality of water. Their customers include local and regional municipalities, water-processing authorities, and other organizations in dozens of countries across the world. Their supply chain network includes locations within the US, Europe and Thailand.
The complexities of compliance
A significant part of this organization's shipping operations involves shipping goods that fall under the 'Dangerous Goods (DG)' category, and as a result, it's imperative to adhere to the regulations specific to that particular shipped material. Packing, labeling, and transporting chemical products safely across borders requires complying with the Globally Harmonized System (GHS) of classification and labeling of chemicals as well as checking off compliance lists and being granted several government approvals.
In addition to this, the company dealt with domestic as well as export and import trade on multiple modes of transport including air, road, and ocean moving both LTL and FTL shipments to various locations. This resulted in a fragmented view of their network and poor visibility which translated to inefficient demand planning and fulfillment.
Pando Fulfillment Cloud for Global Chemicals Enterprise
Simplifying packing & labeling with seamless automation
Through an integration with a FedEx-recommended hazardous goods labeling solution, Pando's Packing Execution solution was able to ensure the validation of the chemicals according to material type with all appropriate labels displayed and the regulatory documents were made readily available on the platform for printing. In addition to this, a master data specific to the management of dangerous goods was set up within Pando's solution with details like product shipping name, UNID, packing group, and mode of transfer recorded at the backend. This made it possible for the company to distinguish their deliveries, provide packing instructions at pack stations with specialized consolidation and repack functionalities, and enable automatic printing of necessary documentation.
Simplifying packing & labeling with seamless automation
Through an integration with a FedEx-recommended hazardous goods labeling solution, Pando's Packing Execution solution was able to ensure the validation of the chemicals according to material type with all appropriate labels displayed and the regulatory documents were made readily available on the platform for printing. In addition to this, a master data specific to the management of dangerous goods was set up within Pando's solution with details like product shipping name, UNID, packing group, and mode of transfer recorded at the backend. This made it possible for the company to distinguish their deliveries, provide packing instructions at pack stations with specialized consolidation and repack functionalities, and enable automatic printing of necessary documentation.
Enabling seamless collaboration through the transport execution process
Cross country freight charges for all means of transport - air, road, and ocean for both full container and less-than-load containers, were incorporated into Pando's Collaborative Execution solution. Identification of the suitable mode of transport depending on the organization's freight priorities and seamless collaboration was ensured with specialized workflows to manage air, ocean and inland movements.
Enabling seamless collaboration through the transport execution process
Cross country freight charges for all means of transport - air, road, and ocean for both full container and less-than-load containers, were incorporated into Pando's Collaborative Execution solution. Identification of the suitable mode of transport depending on the organization's freight priorities and seamless collaboration was ensured with specialized workflows to manage air, ocean and inland movements.
“Everyone in the supply chain industry faces significant pressure to bring down the overall logistics cost. We at GCPL had to be really innovative in selecting the right tool for our entire RFQ and reverse auction process. Pando’s Freight Procurement solution will give you the right intelligence and help identify the right transporters for your network - those who are both competent and provide service at competitive prices.”
Sanchit Bhatnagar - Deputy General Manager - Distribution Planning
Sanchit Bhatnagar
Deputy General Manager - Distribution Planning
“Everyone in the supply chain industry faces significant pressure to bring down the overall logistics cost. We at GCPL had to be really innovative in selecting the right tool for our entire RFQ and reverse auction process. Pando’s Freight Procurement solution will give you the right intelligence and help identify the right transporters for your network - those who are both competent and provide service at competitive prices.”
Unlocking visibility across multi-modal and multichannel shipments
One of the biggest challenges GCPL faced in executing shipments was the lack of visibility into the shipments for themselves and their carriers at different stages of the execution process. GCPL was unable to track the trucks carrying their goods once they’d left the warehouses and this meant that the estimation of Turnaround Times (TATs) was not possible. Pando’s Collaborative Execution solution was easily accessible via web or mobile to all stakeholders in the process, both internal and external, enabling real-time visibility and synchronized updates. Tracking trucks became simple through SIM-based, app-based, and GPS (onboard telematics) tracking ensuring continuous, integrated notification pinning.
Unlocking visibility across multi-modal and multichannel shipments
One of the biggest challenges GCPL faced in executing shipments was the lack of visibility into the shipments for themselves and their carriers at different stages of the execution process. GCPL was unable to track the trucks carrying their goods once they’d left the warehouses and this meant that the estimation of Turnaround Times (TATs) was not possible. Pando’s Collaborative Execution solution was easily accessible via web or mobile to all stakeholders in the process, both internal and external, enabling real-time visibility and synchronized updates. Tracking trucks became simple through SIM-based, app-based, and GPS (onboard telematics) tracking ensuring continuous, integrated notification pinning.
Maintaining a comprehensive record through digitized documentation
From the moment a truck is assigned by a carrier and enters GCPL’s warehouse or factory facilities, all the document verification happens within the Pando solution online. ‘Truck in’, ‘truck out’, ‘loading’ functions along with timestamps are recorded within the platform along with the date. With ePODs, and sign-on glass, the GCPL team and their carriers can ensure they’re on the same page with regard to recording of shortages and damages as soon as the truck reaches its destination. This helps ensure better overall SLA performance and in-yard tracking.
Maintaining a comprehensive record through digitized documentation
From the moment a truck is assigned by a carrier and enters GCPL’s warehouse or factory facilities, all the document verification happens within the Pando solution online. ‘Truck in’, ‘truck out’, ‘loading’ functions along with timestamps are recorded within the platform along with the date. With ePODs, and sign-on glass, the GCPL team and their carriers can ensure they’re on the same page with regard to recording of shortages and damages as soon as the truck reaches its destination. This helps ensure better overall SLA performance and in-yard tracking.
Automating reports to unlock insightful
decision-making
Pando’s Fulfillment Monitor allowed GCPL to move away from manual reporting to management. Instead data is collected at every stage of activity, and Pando’s predictive and prescriptive layers help the GCPL team to look beyond historical data and find useful insights for decision-making.
Scaling & growing with Pando
Till date, GCPL has partnered with Pando in order to optimize and streamline their primary leg of movement, but the plan is to expand the use of Fulfillment Cloud in their secondary movement as well.
“Pando’s implementation in GCPL was one of the smoothest we’ve ever had - to onboard so many people in such a short time was incredible to see. I think the team at Pando worked hard to ensure a smooth rollout, and the product itself has been fantastic for our organization. We look forward to growing with Pando in the future.”
Sanchit Bhatnagar - Deputy General Manager - Distribution Planning
Sanchit Bhatnagar
Deputy General Manager - Distribution Planning








