Fortune 500 Engine Manufacturer Achieves 94% OTIF with AI-Powered TMS

The operational reality behind the transformation

For a Fortune 500 engine manufacturer whose products power construction sites, mining operations, and commercial fleets across 190 countries, freight execution is mission-critical. A delayed engine part doesn't just create a logistics problem. It shuts down a job site. The cost of a missed delivery window isn't measured in freight charges. It's measured in project delays, customer penalties, and equipment standing idle.

The company's existing ERP handled transactions but couldn't optimize freight. Route consolidation, FTL identification, spot RFQ management, and carrier performance tracking all fell outside its capability. Spot freight procurement was entirely manual, taking hours per request with no carrier network leverage. Proof of delivery was paper-based. Carrier performance managed through friction. Across plants, carriers, and consignees spread across 190 countries, nobody had the same view.

After deploying Pando's AI-powered TMS integrated directly with the existing ERP, that changed.

Challenge vs Outcome

Challenges

Manual spot RFQ process taking hours per request with no carrier network leverage or rate benchmarking.
Low truck utilization due to non-consolidation of shipments across nearby routes and destinations.
High volume of fragmented deliveries creating inbound reconciliation overhead and receiving complexity.
No real-time visibility across plants, carriers, and 28,000+ consignees; shipment status dependent on manual follow-ups.
Entirely manual proof of delivery: paper-based, slow turnaround, and no real-time exception capture.
Manual invoice generation with no automated validation leading to billing errors, compliance exposure, and payment delays.
No carrier performance visibility - SLA misses managed through friction with no scorecard or systematic escalation.

Outcomes

Spot RFQ turnaround reduced to 20 minutes with automated carrier network leverage and competitive rate benchmarking.
18% improvement in consolidated shipments through AI-powered route optimization and smart load planning.
Delivery consolidation reducing inbound reconciliation burden and driving 5.5% cost savings.
100% real-time visibility across all stakeholders: plants, carriers, and consignees on a unified freight management platform.
96% e-PoD adoption with digitized e-LRs and eWaybills - fully paperless, legally compliant documentation.
100% digitization of freight documentation with ERP-integrated invoice reconciliation and automated exception management.
Carrier performance scorecards with automated SLA monitoring, exception alerts, and data-driven allocation.

Neha Parekh

Director of Supply Chain

We're proud to be a Pando customer!

We needed a unified platform to collaborate with our vendors seamlessly, derive intelligence from our network, plug into our evolving IT landscape, scale with our business, and provide rapid value realization and Pando checked all our boxes. We're proud to be a Pando customer!

Praveen Sharma

AVP, Head of Logistics & Distribution

We wanted a partner for the next 125 years.

We evaluated on technical expertise, implementation experience, financial stability, and cost against value. Pando came flying colors on every evaluation parameter. Godrej has just completed 125 years. We wanted a partner who can sustain with us for the next 125 years. That's why we chose Pando.

Rajat Sharma

Vice President, ISCM & Customer Services

It's like a forest and it's going to grow.

Supply chain is not an area where you can stick to one problem. What Pando is doing right is creating width to address problems across the entire journey. That's the key differentiator. People at Pando acknowledge this is not a static solution. It's like a forest and it's going to grow. You're invited into a structured cadence that makes you feel relaxed, calm, and confident.

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Supply chain is not an area where you can stick to one problem. What Pando is doing right is creating width to address problems across the entire journey. That's the key differentiator.

Vice President, ISCM & Customer Services

The perfect solution we had been looking for years to find. Pando makes it easier to read integrator rates and make cost-effective decisions. Strongly recommend this to fellow shippers.

Inside a Fortune 500 Engine Manufacturer's Freight Transformation

28,000+ consignees. 190 countries. Freight spanning road and air. Getting it right at this scale demanded more than manual processes could deliver.

20 mins

Spot RFQ turnaround time

94 %

On-time delivery achieved

12 %

Freight cost savings

Challenge vs Outcome

Challenges

Outcomes

We're proud to be a Pando customer!

We needed a unified platform to collaborate with our vendors seamlessly, derive intelligence from our network, plug into our evolving IT landscape, scale with our business, and provide rapid value realization and Pando checked all our boxes. We're proud to be a Pando customer!

We wanted a partner for the next 125 years.

We evaluated on technical expertise, implementation experience, financial stability, and cost against value. Pando came flying colors on every evaluation parameter. Godrej has just completed 125 years. We wanted a partner who can sustain with us for the next 125 years. That's why we chose Pando.

It's like a forest and it's going to grow.

Discover AI-Powered TMS for Enterprises

Supply chain is not an area where you can stick to one problem. What Pando is doing right is creating width to address problems across the entire journey. That's the key differentiator.

Vice President, ISCM & Customer Services

The perfect solution we had been looking for years to find. Pando makes it easier to read integrator rates and make cost-effective decisions. Strongly recommend this to fellow shippers.

Senior Director Global Logistics & Fulfillment

Pando seamlessly integrates with existing systems and software, facilitating a smooth transition and minimizing disruptions to ongoing operations.

Supply Chain Head

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